Super happy with the result! easy to communicate changes and ask questions. :)

As a total starter of making an enamel pin, it was a good experience to start a design from zero with the assistance of the True Metal Works' staff. Beth... read moreAs a total starter of making an enamel pin, it was a good experience to start a design from zero with the assistance of the True Metal Works' staff. Beth responded fast to the questions I had and provided suggestions on material selecting. There was a happening that the maker missing the order for the backing cards after receiving the parcel for pins, but the staff provided quick solution to the problem. read less

True Metal Works was an absolute pleasure to work with! They walked me through the process every step of the way and made sure everything went smoothly. Their fast responses... read moreTrue Metal Works was an absolute pleasure to work with! They walked me through the process every step of the way and made sure everything went smoothly. Their fast responses and quick turn around times were very much appreciated, not to mention I couldn't be happier with the final products. I am already planning future orders and recommending this company to others whenever I can. read less

True Metal Works was a delight to work with. They were friendly, quick in responses, and helped me execute my vision very well. The pins themselves are incredibly well made... read moreTrue Metal Works was a delight to work with. They were friendly, quick in responses, and helped me execute my vision very well. The pins themselves are incredibly well made and turned out exactly how I wanted. The pins and the service were both very professional and I highly recommend this company! read less

My Desert Tortoise lapel pin came out way better than expected. Very easy and friendly to work with. I had a great time working with True Metal Works. Highly recommended!

True Metal Works was a pleasure to work with. The customer service was excellent, helping me tweak my design to ensure the best end product. They were also incredibly friendly... read moreTrue Metal Works was a pleasure to work with. The customer service was excellent, helping me tweak my design to ensure the best end product. They were also incredibly friendly and responsive throughout. The pins are lovely and high-quality. I would definitely recommend, and will be ordering from them again. read less

upfront Amazing customer service and really worked with me on getting the pin the way I wanted it. They educated me along the way too since this is my first... read moreupfront Amazing customer service and really worked with me on getting the pin the way I wanted it. They educated me along the way too since this is my first pin. And then the final product SHAZAAM BOOM incredible. I will definitely be going back to True Metal Works in the future read less

Thank you so much for helping and being patient with me. I love my pins!

Wonderful quality! I like that they work with you to make sure the design works and they allow you to print batches as low as 50 (instead of having to... read moreWonderful quality! I like that they work with you to make sure the design works and they allow you to print batches as low as 50 (instead of having to order 200+ like many other website). I have used them twice and plan on using them again in the future. read less

Best customer service experience. Beth went above and beyond, was extremely helpful and patient with my changes. I couldn’t be happier with the results. Pins came yesterday... read moreBest customer service experience. Beth went above and beyond, was extremely helpful and patient with my changes. I couldn’t be happier with the results. Pins came yesterday and they are perfect! read less

True Metal Works was amazingly diligent and patient in helping us bring our pin concept to life - it was especially great to work with Beth, as we went through... read moreTrue Metal Works was amazingly diligent and patient in helping us bring our pin concept to life - it was especially great to work with Beth, as we went through many design revisions and she was always prompt and professional; it's clear that she wanted a perfect pin as much as we did. We couldn't be happier with the final piece and we can't wait to work with True Metal Works again! read less

I can't say enough about the folks at True Metal Works! The pins they made for me are stunning pieces of art -- and the process to get then... read moreI can't say enough about the folks at True Metal Works! The pins they made for me are stunning pieces of art -- and the process to get then done was painless and quick. They have the best customer service too! Beth and John have gone above and beyond to make my experience perfect. I'll be back many times! read less