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I had never made an enamel pin before and John was super helpful with all my questions. He was very friendly and responded to my emails quickly. The turnaround was fast and the pins came out looking great!
Great and fast communication. Easy to work with. Will be back in the future.
This was our first time designing enamel pins and we couldn't be happier with the service we received from John and TMW. They were very quick replying to all of our questions and emails. Final product is just as we wanted if not better and arrived quickly after ordering ! We will be doing more business with them in the future. Nikki & Sara @ Lousy Lovers Brand
First off, the quality of the products True Metal Works offers is amazing! The pins I made looked just like I designed them. Mike and John were amazing and so helpful and forthcoming with the info I needed to make my first pin design and even walked me through the different options I could do with it. They were also super transparent with the timeline and the whole process was super fluid. I'll definitely be working with them again in the future!
John and Mike are amazing to work with and are, in my opinion, perfect humans. We've used them for all our pin and patches
and they have been incredible with difficult deadlines. They have also gone above and beyond to ensure we got exactly what we wanted in a crazy amount of time. The pins are gorgeous and the digitization of our illustrations into patches was incredibly well done. We've done MANY designs with them and look forward to working with them for a long time into the future!!!!
Great communication with these guys! Very helpful and offered great advice to help my design become a tangible reality. Quality of the pins is top notch. Would definitely order from again in the future!
I have placed 2 orders with TMW and every time I have been happy with the service and speed. I first approached them when I was needing hard enamel pins made for my kickstarter campaign. For me, this was a very stressful time and they made the experience easy. Great communication, fantastic team, wonderful quality. Would highly recommend them!
My pin came out beautifully! John & Mike were very responsive and answered every question I had with knowledge and ease. My deadline was met with time to spare. Service was outstanding and my pin's quality was vibrant and absolutely lovely! No flaws on any, which was amazing. I definitely recommend True Metal Works.
These guys are great! One thing I keep an eye out for is communication and these guys have it. On top of that the quality of the pins are on point. I will definitely be placing another other.
John is the man and made this process very fluid. My company and I are super stoked on the finished product and look forward to returning for more!
First off, John and Mike are amazing. This is my first time making enamel pins and they made the process so easy and effortless on my behalf. Both John and Mike are really great with communicating and making sure you get exactly what you want. My pins all look beautiful and I couldn't be happier. I will be using True Metal Works for all of my future pin designs, and I'd highly recommend this company to anyone seeking high quality, professional products.
I am so happy that I could trust True Metal Works to make my pins amazing. The people who work here are artists, and they listened to all my concerns about maintaining the integrity of my design and even made some suggestions that helped the pins come out even better than they would have if I had just sent it out to some factory place. Working with them was a much better experience than some of the other companies I have used to have products made. They weren't aggressive about rushing to make the sale, instead they were patient while I made decisions and were totally accessible when I had questions. They are really down to earth and know what they're doing...a million stars recommend :)
John and Mike are so attentive to every step of the process and are also super quick to respond. I loved how my first pin turned out so much that I went ahead and made three more designs and hope to make some more soon! I'm super impressed with the quality of the line work and how at even at such a small scale none of the detail gets lost.
John and Mike were so helpful in the ordering process. The attention to detail was very appreciated and the quality of the pins are fantastic. So excited to order more. Great company and even better staff.
Being my first foray into the world of metal pins and crowdfunding, I I did a lot of research to decide on who I wanted to manufacture my pins. True Metal Works came up again and again and so I decided to go with them. It was a great decision.
The quote process is easy and straightforward. The folks at True Metal Works explained the differences between pin types and answered every question I had. The price for my order was very reasonable as well. The hardest part of the whole process was the wait, which wasn't all that long!
When I opened the box not only was I greeted by all my amazing pins but a bunch of cool stickers as well! I would highly recommend True Metal Works for all your pin needs!
Can't wait to order my next set of pins! John and Mike's attention to detail is incredible, my pins came out exactly like the design! Thanks so much for the high quality product!
The pins came out exactly as expected!!! I also really appreciate the customer service, John was always polite & responded to every question that I asked with no hesitation! Thank you so much True Metal!! I will be placing another order soon :)
First off, Thank You True Metal Works!
From start to finish, John and Mike took care of our every need! Attention to detail and communication throughout the process gives these guys a 5 star rating from us!
Mike and John are so helpful and the pins came out perfect! Will order more designs in the future!
Excellent quality & customer service. Thanks!